Partners

Amy Shannon

Amy Shannon

Executive Coach & Trainer

Amy Shannon

Executive Coach & Trainer
CPC

Amy, President, Pinnacle Leadership Solutions, LLC, and Partner, Your Partner in HR, has specialized in Organizational Development, Human Resources and Training for over 20 years.

For the past seventeen years, Amy has been an Organizational Development consultant working with clients in manufacturing, service, financial and healthcare industries. Most recently, Amy served as the Executive Director II/Vice President of Corporate College where she built robust leadership training curriculum to serve clients throughout the Greater Cleveland Ohio area. Prior to her OD work, she spent six years as a Human Resources Manager in service and manufacturing organizations and then moved into Director level positions with Western-Southern Enterprise and at Kendle International, Inc. In both of these organizations, Amy built competency-based corporate universities that were recognized on a national level as well as noted numerous times in trade magazines.

While serving as an OD Consultant, Amy helped several clients build their Corporate Universities for various industries, such as medical, health, and life insurance, as well as an education provider with an annual revenue of $4.8 million. In each case, she captured their ROI through implementation of financial and Donald Kirkpatrick measurement tools. Kendle College, her most prestigious corporate university initiative, served 1300 employees in eight countries and was taught in three languages. Throughout her career, Amy has designed and implemented numerous organizational development programs, including 360-degree feedback programs and recruitment for relocation of a division of 200 plus employees. She has also designed and conducted training courses.

Training & Professional Certifications

  • Kepner Tregoe

  • Kaset International/Achieve Global

  • Franklin Covey

  • Pace Group

  • Master Facilitator, Development Dimensions International

  • Professional Coaching Certification, Xavier University

  • Certified Conflict Resolution Mediator, by the Ohio Supreme Courts and Community Mediation Services of Central Ohio

  • Personnel Decisions, Inc., Tallasure & Pradco 360s

Highlighted Speaking Engagements

  • COSE Big Summit, Grow Your Business, Then Being Strategic is Not Optional, 2023

  • Human Resources Leadership Group (HRLG), Intentional Culture Design, 2021

  • Northeast Ohio HR Conference (NOHRC), Building a Resilient Workforce, 2020. The Pandemic Has Expanded the Role of HR: Being Strategic Is Not Optional, 2022

  • HR Star Conference Cleveland, Gold Medal Award for best session speaker. Topics have included: Future of HR, Introvert vs. Extrovert Leadership, Influencing Others, Employee Engagement/Recognition & Artificial Intelligence, 2007-2023

  • HR Star Conference Atlanta, HR’s Role in Managing Office Drama, Multi-Generational, Office Politics, Leadership Competencies Critical to Succeed in HR, 2012-2015

  • Executive Women’s Network, Become a Top HR Influencer:  Nine Techniques to Increase your Impact & Persuasiveness, 2023

  • The Corporate University Week at the Disney Institute, Featured Speaker, 1999

  • Kent State Training and Development, Facilitator, Coaching for Top Performance, Emotional Intelligence, Delegation, Building Trust and Influencing Others/Up, 2012- present

  • WELD Leadership Conference, Do You Have Grit? 2019

Amy was the recipient of the 2015 Top HR Awards presented by ERC & CSHRM. Amy served as the Past President and a Board Member with the HRLG/NOHRPS association, Chairperson of Faces of Hope Campaign for Volunteers of America and is an advocate of community service.